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Future ERP
Test new business models, launch in new markets, and lead your company
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I tried Claude Cowork for procurement—I’m stunned
It goes without saying that there’s a lot of buzz around AI and agents right now. But what are people actually doing with them in supply chain and finance? My team gave AI agents a concerted try, and I’m being honest when I say I don’t think I’ve ever seen this before in my career—a moment when things changed so completely.
30 hard truths about your next ERP project
If your team had a chance to start your current business over, would you build it differently? Most leaders say they would. You probably know much more now than when you started or joined. The team here feels the same about enterprise resource planning (ERP) software.
4 tales of finance-led transformation [complete guide]
When they write the history of this decade, historians will say that this is when finance leaders assumed their full executive authority.
A look inside NYT’s media transformation success
In 2014, The New York Times was struggling. Tech platforms were lifting its journalism for “content.” Digital entrants like BuzzFeed and HuffPost were stealing readers. The paper’s transformation into a digital publishing powerhouse was a miracle. It owed that to one woman.
Consolidating many ERPs into 1—a practical guide
M&A is all fun and gains until it’s time to integrate the businesses. Then you run into a challenge: Should you consolidate the new company’s financial systems, build an integration, or defer? You must decide this in an environment of extreme uncertainty: You’ll almost never know enough about the target company’s workflows.
30 hard truths about your next ERP project
If your team had a chance to start your current business over, would you build it differently? Most leaders say they would. You probably know much more now than when you started or joined. The team here feels the same about enterprise resource planning (ERP) software.
AI Broke the SDLC on Both Sides of the IDE — And Spec-Driven Development Is the Fix
One recent study found that AI coding tools made individual developers 21% more productive. And yet … team delivery metrics barely moved. It’s a paradox that I’m hearing over and over from executives all across industries.
A connected CxO's guide to real-time revenue intelligence
For the past decade, enterprise software companies operated on a comforting fiction that annual contracts, quarterly board decks, and a well-tuned Salesforce instance were sufficient infrastructure to scale a SaaS business. That fiction is now expensive.
Hot take: ERP rollouts should be led by HR
There are many analogies for ERP, but I like this one: Your ERP is a scaffold. It’s a flexible structure that molds to your business. You can use it to push parts of your business into new arrangements, but you can’t push too far—culture and people are stronger, and they push back.
AI will make your best accountants more valuable, not obsolete
Most conversations about AI and accounting blur two things that aren't the same: accounting as a process and accounting as a discipline.
What SaaS CFOs need to know about running profitable professional services
The goal of many professional services teams is not, initially, to be profitable. It is to help the company reach product market fit by making customers successful, and to do whatever is necessary. But these teams go through phases and eventually must cover their costs. In this guide, I discuss how to set this team out on a course to profitability.
13 perfect uses for AI in professional services
Everyone likes to use this one famous statistic to argue that post-sale work is valuable: That increasing customer retention 5% can boost revenue 25-95%. It’s compelling. It is also from 1991. And this is our point: Post-sale teams, and even their stats, get neglected. Though AI is now helping.
