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For this AI guide, we will focus entirely on the frontend—the implementation, or professional services work. This gets far less attention than new business because new logos are flashy, and investors and public markets want to hear about risky wins. They are less interested in the grinding, procedural, architectural work it takes to get those customers set up and running. Marginal gains and “potential losses averted” are less likely to win headlines. Though they matter as much, if not more. ",{"type":333,"children":339},[340,342,347,349,354],{"type":336,"value":341},"Because of this narrative imbalance, companies spend just ",{"url":343,"type":13,"children":344},"https://www.saas-capital.com/blog-posts/spending-benchmarks-for-private-b2b-saas-companies/",[345],{"type":336,"value":346},"8% of their ARR",{"type":336,"value":348}," on post-sale—less than marketing, and half as much as pre-sale. All that underfunding hurts post-sale teams’ effectiveness, and eats away at the metric ",{"url":350,"type":13,"children":351},"https://everest-systems.com/blog/why-saas-companies-struggle-with-traditional-business-systems/",[352],{"type":336,"value":353},"software companies should now care about most",{"type":336,"value":355},": Net revenue retention (NRR).",{"item":357,"type":358},"MPswm9_tSfOuMusK5vfb2w","block",{"type":333,"children":360},[361,363,368,370,375,379,381,386],{"type":336,"value":362},"But in a world where ",{"url":364,"type":13,"children":365},"https://everest-systems.com/blog/cfo-ing-in-the-polycrisisan-emergency-handbook/",[366],{"type":336,"value":367},"the economy is in flux",{"type":336,"value":369}," and more funding is unlikely, what can post-sale leaders do? Join our ",{"url":371,"type":13,"children":372},"https://everest-systems.com/the-new-post-sale-playbook-for-the-ai-era",[373],{"type":336,"value":374},"upcoming webinar",{"type":336,"marks":376,"value":378},[377],"emphasis"," ",{"type":336,"value":380},"with Rod Cherkas, Founder of ",{"url":382,"type":13,"children":383},"https://rodcherkas.com/",[384],{"type":336,"value":385},"HelloCCO",{"type":336,"value":387}," and former post-sale leader at Marketo, Gainsight, and Ring Central, and me, Ahad Arain, Everest’s Director of Professional Services. In that webinar, we share our most promising use cases we are currently seeing. ",{"type":333,"children":389},[390],{"type":336,"value":391},"With AI, small under-resourced teams are finding they are able to accomplish a lot more. Below are our top 13 use cases.",{"item":393,"type":358},"Qr_a4dyuRzy5xP2lBOoL5Q",{"type":395,"level":396,"children":397},"heading",2,[398],{"type":336,"value":399},"The 13 professional services AI use cases organized by phase",{"type":333,"children":401},[402],{"type":336,"value":403},"I believe that somewhere out there, there’s someone who’ll be the first $1 billion responsible one-person professional services team. I can’t tell you precisely how they’ll do it. But I’m certain it involves layering some combination of these 13 use cases that we are now seeing work.",{"type":395,"level":405,"children":406},3,[407],{"type":336,"value":408},"Sales handoff",{"type":333,"children":410},[411],{"type":336,"marks":412,"value":414},[413],"strong","1. AI-assisted handoffs",{"type":333,"children":416},[417],{"type":336,"value":418},"Use in-CRM AI to auto-gather documents, transcripts, Slack notes, and logs to do what no sales team has ever actually done in practice: Generate complete and informative handoff notes. ",{"type":333,"children":420},[421],{"type":336,"value":422},"We can finally give up the ghost and accept that sales doesn’t get paid for this work. Unless the implementation truly goes south, and it becomes a clawback, they have no incentive. But luckily, an AI tool within your CRM or ERP can gather that deal information to summarize it into everything your post-sale team needs to know.",{"type":333,"children":424},[425],{"type":336,"value":426},"Pro move: Use it to generate notes that are so complete and clear, they are also customer-facing. Present that document to the customer. If the customer agrees, those handoff notes become a mutual agreement.",{"type":333,"children":428},[429,431,440],{"type":336,"value":430},"Note: Everest customers can accomplish this with ",{"url":432,"type":13,"children":433},"https://everest-systems.com/why/ai-first/",[434,436,438],{"type":336,"value":435},"a",{"type":336,"marks":437,"value":378},[377],{"type":336,"value":439},"custom Eve agent",{"type":336,"value":441},". ",{"type":333,"children":443},[444],{"type":336,"marks":445,"value":446},[413],"2. Smart onboarding",{"type":333,"children":448},[449],{"type":336,"value":450},"Auto-personalize your training flows to clients based on their use cases. And reduce or eliminate training for users who need only chat with the AI assistant. ",{"type":333,"children":452},[453],{"type":336,"value":454},"Onboarding flows or “wizards,” as we used to call them, always had a dark side: They never evolved with the product. Any added flows and personalization you built in only created exponentially more maintenance work. But now, with LLMs gathering the user’s role and interests, you can achieve that level of customization. Give power users the fine-grained controls, and executives, just the broad-strokes or maybe just a summary video. ",{"type":333,"children":456},[457],{"type":336,"marks":458,"value":459},[413],"3. Staffing management",{"type":333,"children":461},[462],{"type":336,"value":463},"Use an automated system to assign consultants to projects that align with their skills, past successes, and areas they want to grow into. Use the same system to pair mentors and mentees. ",{"type":333,"children":465},[466],{"type":336,"value":467},"Pairing the right consultant with the right customer team can make all the difference. Sometimes, just knowing their industry and speaking their language creates an enduring impression and buys you leeway. It’s difficult for a post-sale leader to keep all their teams’ specialties and experiences top of mind, especially while you’re rapidly growing. But it’s a great use for AI within your professional services automation tool.",{"type":333,"children":469},[470],{"type":336,"marks":471,"value":472},[413],"4. Auto-generate SOWs and review contracts",{"type":333,"children":474},[475],{"type":336,"value":476},"Auto-generate and edit SOWs using AI. Analyze contract changes and anticipate future issues.",{"type":333,"children":478},[479],{"type":336,"value":480},"Legal can’t be everywhere to review everything, but they can give their legal, risk, and governance requirements in a PDF form, which AI can help reps apply. Try using a tool like Claude Project trained on your legal documentation to help reps generate 95%-good scope of work changes, or to analyze redlined contracts to simplify the review for the legal team.",{"type":333,"children":482},[483],{"type":336,"marks":484,"value":485},[413],"5. Analyze past projects to set client expectations",{"type":333,"children":487},[488],{"type":336,"value":489},"Within your professional services tool, analyze similar past projects and generate a synthesized example timeline, with a questionnaire to discover things that became blockers on those projects.",{"type":333,"children":491},[492],{"type":336,"value":493},"Such a tool can give your team members a way to present and update timelines while on the call. It better prepares your team to discuss the details of what goes into those timelines and what parts the customer is responsible for. When consultants can warn customers about the errors that can cause the timeline to slip, with specific past examples, they’re more likely to run a tighter project.",{"type":395,"level":405,"children":495},[496],{"type":336,"value":497},"Project delivery",{"type":333,"children":499},[500],{"type":336,"marks":501,"value":502},[413],"6. Use agents to auto-gather requirements",{"type":333,"children":504},[505],{"type":336,"value":506},"Save the client from repeating themselves. Gather stronger, comprehensive requirements written in the customer's own language. ",{"type":333,"children":508},[509,511,514],{"type":336,"value":510},"Think of this as a much more mature version of an automated note-taking app. Give it access to call transcripts and customer emails, and ask it to summarize the customer’s requirements for the success manager to deliver on a call. Delivering this information live on a call, and not via email, is vital. Likely, the AI agent will have gathered requirements from many clients' contacts, ",{"type":336,"marks":512,"value":513},[377],"and those requirements will conflict.",{"type":336,"value":515}," The customer is rarely in perfect sync internally. This is your team’s opportunity to invite them to decide. For example, if the economic buyer demanded greater speed, and on another call, the IT representative called a halt. Which is it? It’s their decision to make.",{"type":333,"children":517},[518],{"type":336,"marks":519,"value":520},[413],"7. Chat assistant to handle project communications",{"type":333,"children":522},[523],{"type":336,"value":524},"Use a chat assistant within your professional services system to generate emails, notes, and reminders—no more digging around in CRM notes/support transcripts.",{"type":333,"children":526},[527],{"type":336,"value":528},"This one is self-explanatory. It also allows you to monitor more of your team’s communications.",{"type":333,"children":530},[531],{"type":336,"marks":532,"value":533},[413],"8. Prototype new customer experiences",{"type":333,"children":535},[536,538,543],{"type":336,"value":537},"Give your team ",{"url":539,"type":13,"children":540},"https://everest-systems.com/blog/why-legacy-erp-systems-fail-saas-companies-in-2025/",[541],{"type":336,"value":542},"AI tools",{"type":336,"value":544}," that let them build out new flows, screens, and experiences before investing hundreds of hours.",{"type":333,"children":546},[547],{"type":336,"value":548},"There are two ways to achieve this. ",{"type":550,"style":551,"children":552},"list","bulleted",[553,570],{"type":554,"children":555},"listItem",[556],{"type":333,"children":557},[558,561,563,568],{"type":336,"marks":559,"value":560},[413],"High road",{"type":336,"value":562},": Hook up a design component library in an app like Figma to ",{"url":564,"type":13,"children":565},"https://vercel.com/blog/ai-powered-prototyping-with-design-systems",[566],{"type":336,"value":567},"a coding app like Vercel",{"type":336,"value":569}," to give your frontline team members an app that actually uses your real brand and product screens. ",{"type":554,"children":571},[572],{"type":333,"children":573},[574,577],{"type":336,"marks":575,"value":576},[413],"Low road",{"type":336,"value":578},": Just give them an LLM tool like Claude, which can create mockups based on your website, but which will be quite brutal and simplistic. ",{"type":333,"children":580},[581],{"type":336,"value":582},"This is something you’ll want to certify team members on before you roll it out. They must make clear to customers that nothing concepted can be construed as a promise to build it—without access to product data, the app is just a prototype. But it can, situationally, allow reps while on a  live call, to ask a customer, “Like this?” and then relay it to the product or dev team.",{"type":333,"children":584},[585],{"type":336,"marks":586,"value":587},[413],"9. Auto-generate documentation",{"type":333,"children":589},[590],{"type":336,"value":591},"Allow reps to chat by text or voice with an agent that generates documents based on templates. Or adds to document repositories, or notes, on their behalf.",{"type":333,"children":593},[594],{"type":336,"value":595},"The thing with internal training and how-to documents is they are forever falling out of date with each new product release—which if you’re on a continuous release cycle is, well, continuous. Use a Claude MCP server connection to your knowledge system like Guru or similar, so documents auto-update themselves. However, you must version document and maintain the edit history.",{"type":333,"children":597},[598],{"type":336,"marks":599,"value":600},[413],"10. Generate new apps on the fly",{"type":333,"children":602},[603],{"type":336,"value":604},"Use AI to build your own bolt-on software without the subscriptions. Create BI tools, product usage trackers, scheduling tools, training tools, and more.",{"type":333,"children":606},[607],{"type":336,"value":608},"Not long ago, support organizations everywhere were paying for Calendly. But Gmail released a pretty good free alternative. And now, Claude can build your own in minutes. Your post-sale teams can save themselves from their most laborious tasks by generating so-called “ephemeral apps,” which are meant to be used a few times and deleted.",{"type":333,"children":610},[611],{"type":336,"value":612},"Some interesting use cases: ",{"type":550,"style":551,"children":614},[615,621,627,633,639,645],{"type":554,"children":616},[617],{"type":333,"children":618},[619],{"type":336,"value":620},"Email tone analyzer",{"type":554,"children":622},[623],{"type":333,"children":624},[625],{"type":336,"value":626},"Conference invite ranker",{"type":554,"children":628},[629],{"type":333,"children":630},[631],{"type":336,"value":632},"Headshot retoucher",{"type":554,"children":634},[635],{"type":333,"children":636},[637],{"type":336,"value":638},"Productivity tracker",{"type":554,"children":640},[641],{"type":333,"children":642},[643],{"type":336,"value":644},"Document analyzer",{"type":554,"children":646},[647],{"type":333,"children":648},[649],{"type":336,"value":650},"Deck-builder",{"type":333,"children":652},[653],{"type":336,"marks":654,"value":655},[413],"11. Generate better training rollouts",{"type":333,"children":657},[658],{"type":336,"value":659},"Generate custom training materials—walkthroughs, videos, company-specific FAQs. Also create synthetic personas for tailoring communication.",{"type":333,"children":661},[662],{"type":336,"value":663},"A synthetic persona is a custom GPT, Gemini Gem, or Claude Project where you’ve uploaded at least a dozen transcripts of actual customers sharing their needs, objections, goals, and desires. (Properly labeled, of course: The GPT doesn’t know who is an employee and who is not.) With it, your team can query the persona to ask how a member of the client team might want to be communicated with. While it doesn’t know the truth of their actual organization, it tends to get pretty close to metrics, pains, and role-specific language. ",{"type":395,"level":405,"children":665},[666],{"type":336,"value":667},"Hand off to customer success",{"type":333,"children":669},[670],{"type":336,"marks":671,"value":672},[413],"12. AI-assisted PS handoff to CS",{"type":333,"children":674},[675],{"type":336,"value":676},"Same as the sales handoff, save your professional services teams from the research of updating and writing handoff notes from scratch. Instead, they can focus on correcting the auto-generated ones—and there are invariably always things that aren’t in the system, but they’ll know to tweak and add.",{"type":333,"children":678},[679],{"type":336,"value":680},"This goes a long way toward customers feeling like the handoff was a pass and not a baton drop.",{"type":333,"children":682},[683],{"type":336,"marks":684,"value":685},[413],"13. Smart FAQ and knowledge base",{"type":333,"children":687},[688],{"type":336,"value":689},"Set up your FAQs to listen to recorded calls and draft proposed rewrites weekly or monthly. Someone will still have to review them—but it’s a big step up from FAQs of the past that were created and then neglected for years. ",{"type":333,"children":691},[692],{"type":336,"value":693},"Depending on the knowledge management tool you have, that auto-generated knowledge base becomes far more valuable when it’s customer-facing through an AI chatbot. Whatever you learn internally is available externally, with proper checks and controls. ",{"type":395,"level":396,"children":695},[696],{"type":336,"value":697},"Which customer success AI use case will you try first?",{"type":333,"children":699},[700],{"type":336,"value":701},"We’re still in the early days of these tools and with many of the pilots above, you may be alarmed that it takes more time with AI than without. But that is part of the process. To imbue these tools with the proper context and controls, it takes your time. You have to teach them, and edit, and perfect. But the promise of a team that succeeds with even a few use cases is, you start to do something that never before in the history of post-sale teams have been able to do: Reduce the workload on your people.",{"type":333,"children":703},[704],{"type":336,"value":705},"We’ve come a long way since 1991 and that statistic “5% retention creates 25-95% more revenue.” It’s time we updated our thinking. And hopefully it’s time for a new statistic.",[707,711],{"__typename":708,"id":357,"image":709,"caption":37,"link":12},"BlogImageRecord",{"url":710,"alt":12},"https://www.datocms-assets.com/160976/1776279194-erp-post-sale-13-uses-table.png",{"__typename":708,"id":393,"image":712,"caption":37,"link":714},{"url":713,"alt":12},"https://www.datocms-assets.com/160976/1776278508-webinar-build-with-ai-v2-970x250.png",{"internal":12,"external":371},"PostRecord","bAHK8e30REewiD2kjQpeOQ","13-perfect-uses-for-ai-in-professional-services","2026-04-15",{"id":720,"name":721,"slug":722},"M4sr70TsTXGRJ7zNVPR6_Q","Business","business",{"name":724,"photo":725},"Ahad Arain",{"url":726},"https://www.datocms-assets.com/160976/1774479035-ahad-headshot-2.png",{"responsiveImage":728},{"src":729,"width":730,"height":731,"alt":12,"base64":732},"https://www.datocms-assets.com/160976/1776278401-erp-article-professional-services-1.png?fit=fillmax&h=1050&w=1400",1365,1050,"data:image/png;base64,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",{"bgColor":734},"tan","Everyone likes to use this one famous statistic to argue that post-sale work is valuable: That increasing customer retention 5% can boost revenue 25-95%. It’s compelling. It is also from 1991. And this is our point: Post-sale teams, and even their stats, get neglected. Though AI is now helping.",{"name":737,"slug":738},"Insight","insight",{"footerCallout":740},{"headline":37,"intro":37,"cta":12},{"allPosts":742},[743,764,779],{"__typename":715,"id":744,"title":745,"slug":746,"publishDate":747,"category":748,"author":752,"image":756,"accentColor":760,"intro":762,"tag":763},"QhDLI0ZwRe2Yh9eYJXdJsQ","Why I joined Everest","sam-yen-why-i-joined-everest","2026-04-14",{"id":749,"name":750,"slug":751},"JawGXaVQS1mmtbq3YAwhRg","AI","ai",{"name":753,"photo":754},"Sam Yen",{"url":755},"https://www.datocms-assets.com/160976/1776217649-samyenheadshot2-small.jpeg",{"responsiveImage":757},{"src":758,"width":730,"height":731,"alt":12,"base64":759},"https://www.datocms-assets.com/160976/1776218184-erp-article-why-i-joined-everest-sami-copy.jpg?fit=fillmax&h=1050&w=1400","data:image/jpeg;base64,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",{"bgColor":761},"lightblue","Until last week I worked at JPMorgan Chase & Co. where I had a wonderful run leading innovation, digital, platforms, and enterprise solutions working with world-class  individuals on some very difficult client-facing problems at a global scale. 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Many are losing sleep over it.",{"name":737,"slug":738},{"articleSidebar":801},{"cta":802},{"buttons":803},[804],{"label":34,"internal":805,"external":37,"style":38},{"__typename":36},{"global":807},{"footerCallout":808},{"headline":809,"intro":810,"cta":811},"See how Everest\ncan transform\nyour operations","Discover how Everest empowers finance and operations leaders to \ndrive faster growth, smarter decisions, and stronger margins.",{"buttons":812},[813],{"label":34,"internal":814,"external":37,"style":38},{"__typename":36},{"allNewsPosts":816},[817,845,856],{"__typename":818,"title":819,"slug":820,"publishDate":821,"tag":822,"image":824,"logo":829,"accentColor":831,"intro":833,"externalLink":37,"media":834},"NewsPostRecord","Bloomberg Daybreak Europe interviews Franz Faerber of Everest Systems","bloomberg-daybreak-europe-interviews-franz-faerber-of-everest-systems","2025-06-24",{"name":823,"slug":266},"Press",{"responsiveImage":825},{"src":826,"width":827,"height":731,"alt":12,"base64":828},"https://www.datocms-assets.com/160976/1751981162-franz.png?fit=fillmax&h=1050&w=1400",1387,"data:image/png;base64,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",{"url":830},"https://www.datocms-assets.com/160976/1752774855-bloomberg_daybreak.png",{"bgColor":832},"green","In an exclusive interview with Tom Mackenzie of Bloomberg Daybreak, Everest Systems CEO Franz Faerber shares how the company is reinventing ERP from the ground up to challenge legacy giants like SAP and Oracle. He also explores the transformative role of AI in modern business and the rapidly evolving enterprise software landscape.",{"__typename":835,"video":836},"MediaVideoRecord",{"file":837,"external":12,"loopClip":12},{"video":838},{"muxPlaybackId":839,"title":12,"width":840,"height":841,"thumbhash":842,"blurUpThumb":843,"thumbnailUrl":844},"HH01adSlLn181vNwOvmkpq6AKnTHQS00Sg",1920,1076,"3vYNFIRjeXpuh4eAiHoIc+YzCA==","data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAoHBwgHBgoICAgLFQ4LDhgQDg0VDh0RHxENFyQZHRYTFhUqKysjGh0oHRUiJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQHDsoIig7Ozs7Ly8vOzsvOzsvLy8vLzUvLzs7OzU1Ly8vOzUvLy8vLy8vLy8vLy8vLy8vLy8vL//AABEIAA4AGAMBIgACEQEDEQH/xAAXAAADAQAAAAAAAAAAAAAAAAAABQcG/8QAHxAAAQMEAwEAAAAAAAAAAAAAAgABBAUGEUEDIWET/8QAFgEBAQEAAAAAAAAAAAAAAAAABAMA/8QAGhEAAQUBAAAAAAAAAAAAAAAAAgABAyExEf/aAAwDAQACEQMRAD8AUtTSOWPe1qOGmkAcb5UoK7pw8zGOvU2C/Z/zDpMlO1mGPmKoVaGZ00WzpCnE2/6g8MWwhWE6QijB3xf/2Q==","https://image.mux.com/HH01adSlLn181vNwOvmkpq6AKnTHQS00Sg/thumbnail.jpg",{"__typename":818,"title":846,"slug":847,"publishDate":848,"tag":849,"image":12,"logo":852,"accentColor":854,"intro":855,"externalLink":37,"media":12},"Strengthening Security Through Partnership: How Everest Systems and Hackrate Collaborate to Protect the Everest ERP Platform","hackrate-collaboration","2025-04-01",{"name":850,"slug":851},"Collaboration","collaborations",{"url":853},"https://www.datocms-assets.com/160976/1752688760-hackrate.png",{"bgColor":42},"In today's digital landscape, where cyber threats evolve at an alarming pace, robust security measures are no longer optional for business-critical applications. 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